Troubleshoot Solara: Fixes for the Most Common Issues

Solara isn't responding to commands

Check that Solara has Send Messages and Embed Links permissions in the channel where you are running the command.
Confirm that Solara’s role is not being overridden by a role that restricts it. Open Server Settings > Roles and verify the permission hierarchy.
Run /ping or another simple command to confirm whether the bot is reachable at all.
If you changed the prefix, remember that slash commands (e.g. /ban, /config) always work regardless of prefix — try using / commands directly.

Auto-mod is flagging legitimate messages

Adjust the auto-mod sensitivity in /config or from the Moderation settings panel in the dashboard — lower the sensitivity to reduce false positives.
Add trusted roles to the auto-mod bypass list so staff or verified members are not affected by filters.
Review the banned words list in the dashboard and remove or refine entries that are matching unintended messages.

Logging isn't working

Run /logs setup to confirm that a channel has been assigned for the event type that isn’t logging.
Check that Solara has View Channel and Send Messages permissions in the log channel you have assigned.
Check whether the source channel is in the /ignore-channel list — ignored channels are excluded from all logging.

Auto-role isn't assigning roles to new members

Run /config and verify that /autorole is configured and enabled.
Open Server Settings > Roles and confirm that Solara’s role is positioned higher in the list than the role it is trying to assign. Discord prevents bots from assigning roles above their own.
Confirm that Solara has the Manage Roles permission.

The dashboard link doesn't work

Dashboard links are personal and expire shortly after they are generated. Run /dashboard again to receive a fresh link.
Make sure you are logged into Discord in the browser you are using to open the link. The dashboard uses your Discord session to verify your identity and server permissions.

Commands are returning permission errors

Open Server Settings > Roles and confirm that Solara’s role is positioned above the roles it needs to manage. Discord enforces a strict role hierarchy for all role-related actions.
For moderation commands to work correctly, Solara needs the Kick Members, Ban Members, or Moderate Members permission depending on the command being used.